Users experiencing iPad crashing COME IN HERE
Feb 20, 2015 10:20:10 GMT -5
Post by theophania on Feb 20, 2015 10:20:10 GMT -5
Proboards is asking for this information:
If you post this here, I will gather our information and send it to them.
Hi everyone,
we're tracking the issue and might have found a possible reason. It appears that the page crashes upon running out of memory and it does not appear to be limited just to our forums, but is very likely an issue on the side of iOS and the way it manages memory (or lack thereof) in a web browser.
Could I ask for anyone having issues to reply with some additional information?
On your device, go to:
Settings -> General -> About
From this page, please copy the following information:
Version:
Model:
This will allow us to confirm if the issue is indeed in the low memory of the devices.
As a quick (but temporary) fix, you can also try closing all the apps by double pressing the home button, which will show you a list of all open apps and swiping them all away one by one. You should be able to remove all but one (the "home screen"). After that, you should be able to browse a little longer as more memory will be available, however it is not certain that it will solve the issues.
we're tracking the issue and might have found a possible reason. It appears that the page crashes upon running out of memory and it does not appear to be limited just to our forums, but is very likely an issue on the side of iOS and the way it manages memory (or lack thereof) in a web browser.
Could I ask for anyone having issues to reply with some additional information?
On your device, go to:
Settings -> General -> About
From this page, please copy the following information:
Version:
Model:
This will allow us to confirm if the issue is indeed in the low memory of the devices.
As a quick (but temporary) fix, you can also try closing all the apps by double pressing the home button, which will show you a list of all open apps and swiping them all away one by one. You should be able to remove all but one (the "home screen"). After that, you should be able to browse a little longer as more memory will be available, however it is not certain that it will solve the issues.
