I need to yell for a bit
Apr 13, 2015 14:31:09 GMT -5
Post by soultrane on Apr 13, 2015 14:31:09 GMT -5
TL;DR My OBs office sucked big time today and I want to punch someone in the twat right now.
I scheduled a follow up appt today because while I thought I probably had passed everything, I wasn't positive. As I left for my appointment, the cramping picked back up considerably and I knew that I wasn't done. I called the docs office on my way back home to cancel, and agreed with a nurse that I would go home, check out the bleeding, at the very least change into more comfortable pants, and then come in if I felt up to it. If not, I would call back to confirm I was cancelling. I got home, was definitely bleeding more, and decided that I was going to stay home to deal with it, and so I didn't risk passing anything between here and the office. Then everything went to shit.
I called and asked to speak to a nurse so I could cancel. Rather than taking my information to confirm who I am, or you know, TRANSFERRING ME TO A NURSE LIKE I ASKED, bitch asks me if I'm pregnant. I responded that I was having a miscarriage and would like to speak to a nurse and she asked me to repeat myself because she couldn't hear me. At that point I started crying, repeated myself and asked again if I could speak to a nurse. She put me on hold and after a few minutes came back on and gave me some generic "if you're bleeding heavily you need to go to the ER. If not, you need to keep your appointment." I asked her AGAIN if I could speak to a nurse, and she said she was transferring me when I was immediately disconnected.
I called back and spoke to someone else, demanded to speak to a nurse and finally was put on the phone with someone who knew what she was talking about. She agreed that I could stay at home and ride this out, and advised me to call them if there was a problem, or to go to the ER. She told me she was cancelling the appointment, and we left it that I would check in with them tomorrow. I was relieved that I could finally try to relax and take care of myself.
Twenty minutes later, I got a call from the nurse that I set the original appointment up with, who rudely asked me "what happened to you? you're supposed to be here right now!" I kind of laughed and said "are you kidding? I called and spoke to another nurse and cancelled this about 20 minutes ago because mt cramps and bleeding picked back up and I'm pretty certain I'm not done yet." She still insisted that I come in and really didn't listen to anything I was trying to tell her. She finally said something like "Oh, I understand" and I kind of loudly interjected "No, I really don't think you do!" which finally got her to stop talking over me and actually listen to why I chose to cancel today. I had to recap (for the 3rd time in a half hour, 4th time today) my bleeding and cramping over the weekend, and she finally agreed that I should probably stay home for now and check in tomorrow, as long as there are no complications between now and then. No shit, lady!
I mean, good lord! For an office that specializes in this and has been fabulous so far, wtf happened to their staff today?!? In a series of phone calls within a 30 minute time frame, I was asked if I was pregnant, hung up on, and treated really rudely by a nurse who knew I was miscarrying. WTF??
I scheduled a follow up appt today because while I thought I probably had passed everything, I wasn't positive. As I left for my appointment, the cramping picked back up considerably and I knew that I wasn't done. I called the docs office on my way back home to cancel, and agreed with a nurse that I would go home, check out the bleeding, at the very least change into more comfortable pants, and then come in if I felt up to it. If not, I would call back to confirm I was cancelling. I got home, was definitely bleeding more, and decided that I was going to stay home to deal with it, and so I didn't risk passing anything between here and the office. Then everything went to shit.
I called and asked to speak to a nurse so I could cancel. Rather than taking my information to confirm who I am, or you know, TRANSFERRING ME TO A NURSE LIKE I ASKED, bitch asks me if I'm pregnant. I responded that I was having a miscarriage and would like to speak to a nurse and she asked me to repeat myself because she couldn't hear me. At that point I started crying, repeated myself and asked again if I could speak to a nurse. She put me on hold and after a few minutes came back on and gave me some generic "if you're bleeding heavily you need to go to the ER. If not, you need to keep your appointment." I asked her AGAIN if I could speak to a nurse, and she said she was transferring me when I was immediately disconnected.
I called back and spoke to someone else, demanded to speak to a nurse and finally was put on the phone with someone who knew what she was talking about. She agreed that I could stay at home and ride this out, and advised me to call them if there was a problem, or to go to the ER. She told me she was cancelling the appointment, and we left it that I would check in with them tomorrow. I was relieved that I could finally try to relax and take care of myself.
Twenty minutes later, I got a call from the nurse that I set the original appointment up with, who rudely asked me "what happened to you? you're supposed to be here right now!" I kind of laughed and said "are you kidding? I called and spoke to another nurse and cancelled this about 20 minutes ago because mt cramps and bleeding picked back up and I'm pretty certain I'm not done yet." She still insisted that I come in and really didn't listen to anything I was trying to tell her. She finally said something like "Oh, I understand" and I kind of loudly interjected "No, I really don't think you do!" which finally got her to stop talking over me and actually listen to why I chose to cancel today. I had to recap (for the 3rd time in a half hour, 4th time today) my bleeding and cramping over the weekend, and she finally agreed that I should probably stay home for now and check in tomorrow, as long as there are no complications between now and then. No shit, lady!
I mean, good lord! For an office that specializes in this and has been fabulous so far, wtf happened to their staff today?!? In a series of phone calls within a 30 minute time frame, I was asked if I was pregnant, hung up on, and treated really rudely by a nurse who knew I was miscarrying. WTF??
check the chart before you decide to be all talkative. 
