If you get ad redirects - UPDATED
Feb 10, 2016 21:17:59 GMT -5
Post by theophania on Feb 10, 2016 21:17:59 GMT -5
I'm only going to announce this for a few days so that everyone can see it and then it will be pinned in the Help forum.
Proboards has a new tool that will generate a list of the ads last shown to users. If you experience a redirect you can use this tool to help Proboards find the affected ad more quickly (yay!). Here is the information from the Proboards team:
I bolded the steps in order to provide a quick view of what to do. This tool is still being worked on so if it doesn't work one time try it again later. If it does not work for you please PM me the information below per usual. This tool should work on mobile and desktop.
Information to PM in the event of a redirect if the tool does not work:
iPhone, Android, or Desktop -
Mobile or Desktop view -
Browser -
Wifi or Data -
Cell Provider if mobile -
Time of redirect -
General geographic location -
Any links or information about the redirect that you feel may help -
Thank you to everyone for being patient with us when these redirects do happen and a HUGE thank you to Proboards for continuing to work to create solutions to any issues we have as they occur.
Proboards has a new tool that will generate a list of the ads last shown to users. If you experience a redirect you can use this tool to help Proboards find the affected ad more quickly (yay!). Here is the information from the Proboards team:
The tool mentioned isn't 100% yet, but given the issues I think it would be best to try and use it anyway where possible if it can identify the culprit sooner. Companies causing issues like this should be rooted out to benefit not just us, but the internet as a whole.
For affected users, if they visit ads.proboards.com/ad-report.html you should see the time and URL. Copy the ad code from the time you had the redirect and if possible specify which ad location caused the redirect. Send that in a PM to one of the admins here or post to Proboards Support support.proboards.com/
For affected users, if they visit ads.proboards.com/ad-report.html you should see the time and URL. Copy the ad code from the time you had the redirect and if possible specify which ad location caused the redirect. Send that in a PM to one of the admins here or post to Proboards Support support.proboards.com/
I bolded the steps in order to provide a quick view of what to do. This tool is still being worked on so if it doesn't work one time try it again later. If it does not work for you please PM me the information below per usual. This tool should work on mobile and desktop.
Information to PM in the event of a redirect if the tool does not work:
iPhone, Android, or Desktop -
Mobile or Desktop view -
Browser -
Wifi or Data -
Cell Provider if mobile -
Time of redirect -
General geographic location -
Any links or information about the redirect that you feel may help -
Thank you to everyone for being patient with us when these redirects do happen and a HUGE thank you to Proboards for continuing to work to create solutions to any issues we have as they occur.