Issue with washer water level

[dancingsphinx22]

My washer fills with too much water. Which means all of my inserts are just floating around.

It's supposedly an "auto-sensing" machine, so I cannot choose the water level. I can just choose the wash cycle - bulky, heavy, normal, delicate, quick rinse. But no matter which cycle I choose, or how many items are in the wash, it just fills the barrel with water every time.

I googled the hell out of this issue and can't find any answers. Does anyone have any tips or suggestions?

Note: It's a Roper model. This is a new-to-us washer because we moved. The washer in our old apartment was great! If we can't fix this issue, I'm considering just buying our own washer to replace it.

[nonimouse]

No idea if this is typical, but my parents have an auto sensing/filling machine, and according to my mom, if you open the washer at all after it starts filling, it will fill all the way full, so she has to add laundry, close the lid, then turn it on.

[dancingsphinx22]

I noticed it did that. I would do a suds check, and after I closed the lid it would add water. So weird.

But it still fills all the way, even if I don't open the lid. I mean, if I open the lid to check, it's already full of water.

[brandiewine11]

I'm guessing it's sensing based on weight and wet diapers are heavy. So it may not be fixable.

If it's causing issues, add socks, kitchen cloth, other undies, etc from the rest of the household for the main wash. Nothing big though.

[freezorburn]

I'm gonna ask a kinda dumb/obvious question. IS the water level causing an issue? Or are you worried that it might?

[dancingsphinx22]

I'm worried it might cause an issue, because im a professional overthinker.

I haven't noticed a problem yet, but I've only washed diapers 3 times in the new washer.

I just remember reading somewhere that it's best if the items can rub together, instead of free floating in the machine.

[pipsqueak]

I have a Roper washer/dryer similar to what you describe. I call it a hybrid as it calls itself a HE but acts like a non-HE. I've learned that I just need to stretch out my cd laundry to closer to 3 days instead of every other day, and just do my other laundry a little less often too so the drum is fuller.

I do the pre-wash with either heavy or regular wash cycle depending on how many poops - more poops = regular due to manually pre-washing for stain prevention since I have an older child with soft poops that love staining and not sunning out.

I do a heavy wash for the main wash - always.