WIC rant.

[gingerygirl]

First off, let me make it clear that I am so incredibly grateful that we have a wic program here.
But. I swear the lady that works in the office near me never writes anything down or keeps track of anything.
Every. Single. Time. I have called them to make an appointment she says "oh, you had your baby right? You need to add her to your benefits." And every single time I have to explain to her that my daughter died. Every. Single. Damn. Time.
I had an appointment today and she asked the same thing when I got there. I had just spoken to her on the phone yesterday and told her the same thing! This is like five times now. It's really getting old and I don't like the sad reminders.
I'm definitely thinking of complaining about her.

[daffodil428]

That is unacceptable. Isn't there a filing system? A computer system? Anything to keep this person from ripping your heart out every time you go there?! Personally, I would complain. Is there anyone you could meet with instead?

[kcebeling]

Hearing that makes me double sad for you...times five...because she is an asshole.

[abvintage]

These programs are horribly run. I hope for your sake that you are able to be off them soon. The offices are always a constant mess and communication is piss-poor between them. The filing systems are so old they pre-date the internet most of the time.

[Deleted]

As someone who has worked with school districts (not the same as government, but I'm sure similar in terms of protocols, etc), I can tell you that this is completely unacceptable on her part. She should have a complete file on you/your case, and this should definitely be included with a note to not bring up! Complain to her supervisor and ask for a new/different case worker. Also, if she has an email address I would email her to outline your situation, the number of times she has brought up this very tender and upsetting subject, and the fact that it is not only emotionally wrenching for you, but it makes you incredibly uncomfortable that she cannot remember or keep track of vital information for your file.
I am so so sorry you have to deal with this. Creepy internet hugs

[flippinchica]

I am so sorry. Those reminders are terrible and for that note not to be made in the file is completely unacceptable.

[jabs]

Wow, that's just awful. I'm sorry you have to go through that every time. I agree with PP, it's unacceptable you should talk to a supervisor or something.

[heavenwhip]

wow! I'm so sorry that you have to go through this! I agree that you should talk with her supervisor and send her an email addressing this. Hopefully someone else can take your file and you won't have to deal with her anymore.

[bcmomsaysso]

I agree with pp also, it's incredibly insensitive and unprofessional. Sorry she is being a butthole

I'd bring it up to her directly. Tell her that her bringing it up at every appointment is painful, and ask her to please make a huge, red note on your file not to. Hopefully she'll be embarrassed enough to remember next time!

Or just ask for someone else. She sounds like an airhead anyway.

[lulurm]

Honestly, I'd lose my shit on her (maybe that'd be memorable enough for her!). I'm so sorry that you have to deal with that level of incompetence and insensitivity, you have all my sympathies. Definitely complain to a supervisor.

[mosdub]

Sounds like you got good advice - just wanted to add that I'm so sorry for your loss, and that you have to deal with this incompetence.

[motownthrowdown]

Since she has been told five times before, I would also go off on her. And then demand to speak with a supervisor (get their name), explain that their subordinate is being emotionally abusive, and make sure you request to speak with that supervisor each time you have to call back. I'm sorry you have to deal with this, and im so sorry for the loss of your daughter. Have another creepy Internet hug from me.

[pmcd886]

I am so sorry you are going through that. Can you talk to someone else? She sounds extremely insensitive, and I would definitely talk to her superior. I would try to deal with someone else, if at all possible.

[karlamo]

That is down right awful. You should absolutely speak to her supervisor. That's not something you should forget someone telling you. I'm so sorry you have to answer her repeatedly. That's just cruel to make a mother do that.

[lawndog1216]

I'm so, so sorry for your loss and your experience with this insensitive and clearly incompetent person. As others have said, creepy internet hugs to you, and indeed follow up with her supervisor if you can.

[smore]

I am so sorry that you have to deal with this and have to deal with her utter lack of sensitivity. I agree with many of the pp, talk to her supervisor and request a new caseworker.

[laurennowa]

I have nothing to add. I just want to say how sorry I am for your loss and share your frustration with the incompetence!

[lindy]

I'm sorry you have to go through that all the time. It really is unacceptable. If you can talk to somebody above her I would, there's no excuse for that.

[kingbaby]

Nothing more to add. I agree with reporting her to a supervisor. I'm so sorry for your loss. More creepy internet hugs.

[RandomName]

First I am so sorry for your loss.

That is absolutely awful conduct on her part and should be reported. I would not feel bad at all complaining about the issue and going as high up as it takes to rectify it. My heart breaks for you that you have to deal with this at all.

[runningmommy519]

No disclaimer needed here. You have every right to be upset. Seriously how insensitive! I would totally call her superior.

[annabananabomb]

Agree with PPs here! I'm so sorry for your loss and the constant horrible reminders.

[sunshinelady15]

Sorry for your loss. The programs are set up to help people that need them NOT to be a source of emotional abuse. I agree with the other women that suggested you 1. Go BSC on her and 2. Complain to her supervisor. Sorry she is such a douche bag.

[Deleted]

Oh my God, I would rage. I'm so sorry.

[tigger815]

Wow. That is awful and painful. My heart hurts for you. Definitely talk to a supervisor.

[ChrissDee]

First, I am so sorry for your loss and the insensitivity and incompetence you are being subjected to at your WIC office. I've only had experience with one WIC office, and it's in a very small town and so far everyone there has been awesome. I was actually impressed with their organization after the complaints I've heard from people in other areas. You've gotten some good advice from others; definitely talk to a supervisor about the situation. It is absolutely uncalled for and they certainly have the ability to do something so that they don't keep bringing up a painful subject.


Edit: words...