Post by ginabini on Apr 27, 2016 8:10:20 GMT -5
Hi Ladies! So I am looking for some honest opinions on what to do here, because I'm at a loss (and probably being ENTIRELY too dramatic lol). Backstory: My very good friend J is getting married Memorial Day weekend. Originally, I was not going to be a part of the bridal party. This is her fiancé's second wedding so they were keeping the bridal party very small, which I TOTALLY get and understand! However.... 3 weeks ago she called and said she decided she wanted everyone important to her to stand with her and asked me to be a bridesmaid last minute. I am super excited! She did so much for me for my wedding and I am thrilled to get to stand next to her! She was ordering the bridesmaids dresses from this online-only retailer, who had a "rush" option to turn the dress around in 3 weeks. They had a maternity option for the dress she chose where you send in very specific measurements and tell them how far along you are "now" and how far along you will be at the wedding, and they would adjust the dress accordingly. Sounded perfect!
Flash forward to Monday... I got my dress in the mail.... andddddd it doesn't fit. Apparently they only account for growth in the belly and not the chest/ribs, because the dress won't zip past my waist. There is probably a solid inch gap at the top of the zipper. Of course I had an epic, hormone-fueled meltdown at the time... so now I'm trying to figure out what to do. I am really hoping to not have to tell the bride.. because with her wedding 4 weeks away this is the last thing I want her to stress about.
My first instinct was to try to get in contact with the company myself... however their website does not list a phone number. Only a "contact us" email form. They say they will get back to you in 12 hours and to leave a phone number if it is time sensitive... 24 hours later, still no email or phone call. I wanted to see if they would send me a new, larger dress... or at the very least some extra fabric. I am also trying to find a good, bridal seamstress/tailor in the area to see if they think they can help by just letting it out. However, I don't want them to take the dress apart yet because if they alter it at all I won't be able to return it if the company ever gets back to me.
So my question is... what would you do?! Should I tell the bride to see if she has a contact person at the company that could help? Should I just go the seamstress route and hope for the best? If you were the bride, would you want to know? Has this happened to you before?
TIA!!