Delete your bump account - They are listing your full name

[ChickenOnSunday]

There seems to be a glitch over at The Dump. Full names are being listed instead of your screen name.

[sugahcookie01]

You can also change your name to something else under "my account" since they are assholes about deleting accounts.

[Deleted]

Feb 10, 2015 9:34:31 GMT -5 sugahcookie01 said:

You can also change your name to something else under "my account" since they are assholes about deleting accounts.

This doesn't seem to work for everyone though. A lot of people still have trouble with their old name showing up even though they changed it...

[ChickenOnSunday]

To The Bump Community:


We are aware of the issue that some users' names are appearing in place of their usernames and greatly apologize for this inconvenience. We have discovered a technical issue and are resolving it as quickly as possible.

We fully understand your concerns related to this situation. Please be assured that your privacy and safety are our top priorities, and we're working to resolve this ASAP.

Thank you for your patience.

-The Bump

[ChickenOnSunday]

They are calling this breach of security an "inconvenience?!?!?!"

[misshart00]

This blows my mind that they think this is just a glitch and inconvenience. I agree that they need to take down the site until they figure this out.

Could they not be hurrying because of that new paragraph in the TOU? Since they're basically allowed to do anything they want with your personal information.

[cls78]

I can't believe that this all happened right when we were coming up on are due dates. They suck!

[seamonster]

Feb 10, 2015 17:14:46 GMT -5 @nolagal said:

Feb 10, 2015 16:21:25 GMT -5 ChickenOnSunday said:

They are calling this breach of security an "inconvenience?!?!?!"

It's very inconvenient for them.

"Gawd, you people want a functioning site? We already got rid of all the sensible people and made it look like a gawdy version of Babycenter. What else could you want from us? Just give us your clicks and your money."

[rmsteele]

Who do we email to have our account deleted?

[ChickenOnSunday]

Feb 11, 2015 8:38:32 GMT -5 rmsteele said:

Who do we email to have our account deleted?

I C&Ped this from the pinned post above -


If anyone is concerned and wants to contact a real human at XO, I've collected the following email addresses and phone numbers for your convenience


Melissa Bach
Public Relations Manager
TheBump.com
[phone]
[e-mail]

Jennifer Perciballi
Vice President, Corporate Communications
[phone]
[e-mail]

Caty Bennett
Public Relations Manager
The Knot
212-515-3595
[e-mail]

Ivan Marmolejos
Investor Relations
[phone] x1004
[e-mail]

General Phone Number: [phone]

Public Relations: [e-mail]
General Counsel (legal) [e-mail]
Press Inquiry: [e-mail]
Investor Relations: [e-mail]

_________________________________________________________________

Edit by PrincessGiselle


To get your account deleted:


1) Email [e-mail]
2) PM all the admins you can find.
3) Post in this thread: forums.thebump.com/discussion/12524341/account-deletion-requests-must-be-requested-here-or-via-email-pm#latest

I would seriously do all three. Make sure you request account AND content deletion. Make sure you delete your siggy**, especially if you have pictures or identifying information in it. Once you have done all that, log out and stay logged out for several days. If you log in while they are in the process, it can reset your account. If it's still there after three or four days, log in and repeat everything and then log out again for three or four days.

Rinse and repeat until your account and content is gone.

**To edit your signature on TB:
On the computer: Click on your avatar in any of your replies or on the little grey head in the upper right hand corner and then preferences. This will take you to your profile. Underneath your avatar, there will be a list of options, including "Signature Settings." Click on that, delete everything, and then click "save."

I am not aware of any way to do this while mobile bumping. If someone has that information, please let me know and I will add it here.

[rmsteele]

Thanks ChickenOnSunday ! Sorry, I'm mostly mobile and I didn't see it.

[xoxolicia]

I've been banned and cannot access my inbox. My only hope is that someone is checking that inbox. This should be interesting.

[seamonster]

Feb 11, 2015 9:10:18 GMT -5 xoxolicia said:

I've been banned and cannot access my inbox. My only hope is that someone is checking that inbox. This should be interesting.

The email is the only thing I ever got a response on, so someone's checking it at least periodically. It did take them 2 days to even acknowledge my request and start the 48 hour clock. FXed for everyone trying to get their stuff deleted.

[xoxolicia]

Good to know.