Target Registry issues

[mlbrooks]

Anyone else registered at Target and having issues with them? Anytime someone purchases a gift online directly from my registry the item gets sent to me, regardless if they put their shipping address. It is really frustrating because people want to give these to me as my gift at the shower. I called Target and was told: the only way around this is to have them purchase the item but NOT directly from my registry and then call Target and have them manually mark it as purchased from my registry? What a cluster! Trust me, I voiced my opinion about how idiotic that process is. 

Anyone else having this issue?

[Poppy]

Target is notorious for shitty registries. They never work right. Sorry it's a pain. This is why we didn't register there. They are the worst. :/

[Cornflakegirl]

Yes this happened to MH aunt. She lives in FL and the gift was supposed to go to my IL house but instead came to me. She tried calling to fix it but they weren't able to. I sure hope this doesn't happen again! You would think with a company as large as target they would have this figured out!

[mlbrooks]

elliamanda83, I had that happen at Babies R Us- I registered in the store and went online to look later and it had items I didn't even scan or a different color, etc. I do however sometimes have the issue with trying to login to my registry on Target.com and it not working. So annoying.

Cornflakegirl, it has happened to me twice. I see there are other items recently purchased so I hope it doesn't continue to happen. But the two people who have bought and it was shipped to me swear they typed in their personal address for shipping but it still came to me. I even asked Target if they could remove my address completely from the registry and I was told no. It is so unbelievable.

I guess I am just not going to open any Target deliveries that I get from now on and just take them to my shower and open there.

[Poppy]

We were told when registering to scan the item and not the tag on the shelf. Things get moved around and not always put back where they are supposed to be. That could be part of the problem with the random colors and weird sayings on stuff.

Mostly I try and check them to make sure things are right. The Ergo we registered was not the ugly brown one with stars but the turquoise. We had to go in and edit.

[purpleroses]

I haven't ever registered at Target, but have heard similar complaints in the past. Years ago, BRU had their registry set up so that you couldn't ship a gift purchased from the registry to yourself -- you had to either go into the store to make a purchase or have it sent directly to the mom-to-be. I found that really annoying as a shower guest, so hopefully they've changed that policy.

[rocksforludo]

We did a Target registry for our wedding and even though I changed our address when we moved (months before creating the registry), we still got stuff mailed to our old address. They couldn't manage to get it fixed either.

Luckily the guy who moved into our apartment was super, super nice and contacted the landlord who in turn gave us a call to let us know what was going on. Since we only moved a couple of miles away, it turned out fine for us as we could easily pick them up - but imagine if you moved to a different state.

[cheechee]

It totally sucks that their registry has issues..... You know what else sucks? Target closing all their stores in Canada I'm sure gonna miss them even if they had crappy registries.

[pintobean]

Their customer service sucks too. I had to call them a few weeks about about items not showing up in the cart at the price it showed on their website. That was a huge joke! I heard from others that you can give it up. Target is only good if you purchase things in the store.

[seventythree]

Crap. We picked out furniture from Target because DH didn't like the cribs at BRU or their price tags. So I've been adding things from both stores, guess I might have to rethink this strategy...

[mlbrooks]

pintobean, ugh how frustrating. Everything I basically registered for at Target is online only! Most of my stuff is at Babies R Us, but I did put a few things on Target so it would be convenient for others who Target might be better for them.

[veganontuesdays]

Wow that is frustrating! I had no problems with my wedding registry at Target but when I started registering for baby stuff it wouldn't let me add ANYTHING online. I said screw it and then just did BRU. Sorry it's being a pain in the ass!

[mlbrooks]

veganontuesdays, yeah I registered for our wedding only at Target and never had issues either.

[mlbrooks]

I mainly registered for bedding at Target because they had the colors I was looking for but it is only available online - not in the store.

[mrsf0831]

Feb 11, 2015 14:34:07 GMT -5 pintobean said:

Their customer service sucks too. I had to call them a few weeks about about items not showing up in the cart at the price it showed on their website. That was a huge joke! I heard from others that you can give it up. Target is only good if you purchase things in the store.

omg they suck SO much. It took me 3 calls to get an answer as to how I could get my registry inserts for the invites.



I haven't had any other issues with them but I am now worried bc they have the crib I want and I remember sunshyneshay had issues when her crib was lost in the mail . Did you ever get that straightened out?

[mlbrooks]

Feb 11, 2015 19:46:21 GMT -5 Jesslfar said:

Target drives me batty. You would think if someone buys something off of your registry somehow they could keep track of it and even if they do not give you a gift receipt you might possibly be able to return it, but nope. What is their new policy something like 2 returns per year and you must present ID and total value can't be over $75 or something along those lines?

I read that their return policy for registry is 90 days from event date (with receipt of course).

[sunshyneshay]

Feb 11, 2015 19:52:26 GMT -5 mrsf0831 said:

Feb 11, 2015 14:34:07 GMT -5 pintobean said:

Their customer service sucks too. I had to call them a few weeks about about items not showing up in the cart at the price it showed on their website. That was a huge joke! I heard from others that you can give it up. Target is only good if you purchase things in the store.

omg they suck SO much. It took me 3 calls to get an answer as to how I could get my registry inserts for the invites.



I haven't had any other issues with them but I am now worried bc they have the crib I want and I remember sunshyneshay had issues when her crib was lost in the mail . Did you ever get that straightened out?

Yeah I did, it was actually the post offices fault it was lost. Target actually refunded me my money on a gift card and I did end up getting it in the mail later. So I basically got my crib bedding for free

[mrsf0831]

Feb 11, 2015 20:00:09 GMT -5 sunshyneshay said:

Feb 11, 2015 19:52:26 GMT -5 mrsf0831 said:

omg they suck SO much. It took me 3 calls to get an answer as to how I could get my registry inserts for the invites.



I haven't had any other issues with them but I am now worried bc they have the crib I want and I remember sunshyneshay had issues when her crib was lost in the mail . Did you ever get that straightened out?

Yeah I did, it was actually the post offices fault it was lost. Target actually refunded me my money on a gift card and I did end up getting it in the mail later. So I basically got my crib bedding for free

Ok thats awesome and works out perfect. I know the post office lost it, just thought target pretty much was like tough shit. Glad it worked out makes me not be as worried.

[animaldoctor]

We made a just for us registry (private) for completion coupons. I can never access it from any of my mobile devices. It sucks.

[pintobean]

I got pissed at the whole bump somehow linking all my registries that I created for completion coupons I tried deleting my BRU and need to delete my BBB. I think I'm just going to stick with amazon, everything is cheaper anyway.

[katietopaz]

Yikes, it's good to know that this is a problem. I feel like Target's registry return policy has improved but not letting you choose to ship it to your house instead of the registrant? I'm worried about selection as it is since I live across the country from my family, where I'll be having a shower next month, and I know that selection can vary a lot by region.

I also ran into glitches with registering at BRU. These places have the easiest setup to get money from us, why can't they make the process a little smoother?

[soyboy]

All of the reasons stated above are the reasons we didn't register there for our wedding or DS. I love target, but their registries and customer service are terrible!

[cbrandt1]

Feb 11, 2015 22:56:35 GMT -5 soyboy said:

All of the reasons stated above are the reasons we didn't register there for our wedding or DS. I love target, but their registries and customer service are terrible!

This! We just did Amazon and have been so happy with it so far!!! But I'm an Amazon junkie and hate shopping in stores.

[katietopaz]

Feb 11, 2015 23:09:59 GMT -5 cbrandt1 said:

Feb 11, 2015 22:56:35 GMT -5 soyboy said:

All of the reasons stated above are the reasons we didn't register there for our wedding or DS. I love target, but their registries and customer service are terrible!

This! We just did Amazon and have been so happy with it so far!!! But I'm an Amazon junkie and hate shopping in stores.

I would totally have done solely Amazon for our registry. Except that I'm all about making it as easy as possible for the people who are going to be buying us things, and unfortunately my extended family is completely used to BRU and going to a brick-and-mortar store. And my friends, if they're the same way for my shower as they/I have been for the 10+ showers we've had in our group in the past couple of years, are last-minute shoppers so online doesn't work as well for them. And they tend to prefer Target.

However, I'm definitely creating a registry on Amazon with duplicates from our Target and BRU registries, and we'll most likely go through Amazon to pick up whatever we don't get from showers.

[viola]

Well this has been eye opening and annoying. My main registry is at Target because I figured it would be more convenient for most people. I guess I'll just have to hope that if anyone buys something for us they do it in store so we don't have shipping issues. I know BBB doesn't have this problem as we have a registry there as well.

[laur1020]

I'm registered at Target and just waiting for the issues that will arise. I registered at Target because where i live there's really no other option except Walmart...and out of the two, I like Target's stuff better. I had an issue ordering a crib and dresser from them a month ago. I had to cancel it because of their false advertising/information. I noticed that someone purchased the Pack n Play from my registry, so we shall see if it comes to my door instead of the purchaser's!

[marygracerich]

When I purchased a gift for my nephew off of his registry it gave me the option to ship it wherever I wanted to. I had no issur with it.

[smontz]

This makes me nervous! My main registry is at BRU, but I registered for a few things at Target because like mlbrooks said, they had the colors I was looking for. Hopefully people decide to just buy in the store...and I guess I won't open any unexpected Target packages! Thanks for the heads up!

[mlbrooks]

Feb 12, 2015 3:21:12 GMT -5 marygracerich said:

When I purchased a gift for my nephew off of his registry it gave me the option to ship it wherever I wanted to. I had no issur with it.

Was this for a baby registry or a wedding? And how recent was it? From what I gathered from my call with Target yesterday this seems to be a new issue they are working through.

[mlbrooks]

Feb 11, 2015 23:09:59 GMT -5 cbrandt1 said:

Feb 11, 2015 22:56:35 GMT -5 soyboy said:

All of the reasons stated above are the reasons we didn't register there for our wedding or DS. I love target, but their registries and customer service are terrible!

This! We just did Amazon and have been so happy with it so far!!! But I'm an Amazon junkie and hate shopping in stores.

I would have done Amazon but the problem I feel like with that is all the "older" family (and we have a big family) like to buy things in the store and don't do well with online purchases... and I was afraid they would just start buying us random crap that we couldn't use.