Account Deletion on TB
Jan 21, 2015 9:38:19 GMT -5
Post by TheEleventhHour on Jan 21, 2015 9:38:19 GMT -5
Posting this because I was personally really confused. Yesterday I requested via email total content and account deletion. They wiped all of my content within hours but my account was still there. I requested again on the BumpHQ request thread and made a couple of other posts last night. I logged in this morning to find my content again wiped but account still up. Then I found something from BumpCaitlin buried in a BumpHQ forum thread stating content deletion happens immediately but account deletion takes 48 hours and the clock resets anytime you log in.
So basically - check that your content has been deleted if that was your request then LOG OUT and don't go back for at least 2 days. After the 48 hours your account SHOULD be gone (emphasis on should, I feel like the BGs have NOT been honest about this process at all).
Hope that helps if anyone has requested deletion but has found it not happening! Every time I was checking for deletion I was resetting the 48 hour clock. Whoops.
So basically - check that your content has been deleted if that was your request then LOG OUT and don't go back for at least 2 days. After the 48 hours your account SHOULD be gone (emphasis on should, I feel like the BGs have NOT been honest about this process at all).
Hope that helps if anyone has requested deletion but has found it not happening! Every time I was checking for deletion I was resetting the 48 hour clock. Whoops.
